Skip to primary navigation Skip to content Skip to footer

Privacy & Cookie Statement

Privacy & Cookie Statement

We, as De Palm Tours, value your privacy and are committed to protecting your personal data. This statement explains how we collect, use, and safeguard your information when you visit our website, depalm.com, and use our services.

1. Information We Collect

We collect the following types of information when you use our website or services:

  • Personal Information: Name, email address, phone number, and payment information when you make reservations or payments.
  • Payment information: Credit card information is processed by Stripe. De Palm Tours does not store verifiable CC information.
  • Non-Personal Information: Browser type, device information, IP address, and browsing activities.

2. How We Use Your Information

We use your information to:

  • Process reservations and payments.
  • Provide the requested tours and activities.
  • Improve our website and services.
  • Send marketing communications (with your consent).
  • Ensure compliance with legal obligations.

3. Sharing of Information

We may share your information with:

  • Service providers and payment processors.
  • Third-party advertising companies (see section below on Interest-Based Advertising).
  • Legal authorities, when required by law.

4. Interest-Based Advertising

We work with third-party advertising companies to deliver relevant ads based on your interests. These companies may use cookies, pixels, and other technologies to collect non-personally identifiable information (e.g., hashed data, browser type, time and date, subjects of advertisements clicked or scrolled over). They may also use persistent identifiers to track your Internet usage across other websites beyond depalm.com.

For instance, if you view one of our tour pages, you may see targeted ads for that tour later as you browse the Internet. Note that our website does not respond to “Do Not Track” signals sent from your browser or device.

Opt-Out Options: To opt out of interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info or the Networking Advertising Initiative at www.networkadvertising.org/choices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies help us:

  • Remember your preferences.
  • Analyze website performance.
  • Deliver targeted advertisements.

You can control cookies through your browser settings or opt out of specific types of tracking via industry-standard opt-out tools (e.g., DAA or NAI).

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Our Data Processer complies with GPRS privacy rules.

7. Policy Updates

We may update this Privacy & Cookie Statement from time to time. Any significant changes will be posted on this page, with the date of the latest revision indicated at the top.

8. Contact Us

If you have questions or concerns about this Privacy & Cookie Statement, contact us at:

De Palm Tours


Email: contact@depalmtours.com

Phone: +297 5224400
A

Address: L.G. Smith Boulevard 142, Oranjestad, Aruba